25 year veteran of the fire service and experienced public information officer.
Firefighter supervisor with a municipal fire agency. Supervise a crew of firefighters with emergency response and day to day business. Make command decisions as needed during emergency incidents to protect life and property and to stabilize the situation.
Public information experience includes working with internal and external partners to promote fire department programs. During significant public safety incidents, provide information to members of the community and media locally and throughout the state. This is done with traditional media interview, news release, website, and social media.
As a member of a federal incident management team, respond as a co-lead PIO when the team gets activated for large scale incidents. Work with hosting agency(ies) to identify information needs, manage them for the duration of the incident, and prepare for an effective transition back to the host agency at conclusion of the assignment.
Experienced project initiation and management. Recent experience involved establishing a team to archive fire department records and migrating them to a new records management system that was customized to the organization’s needs. Established, built up, and maintained the Garden Grove Fire Department’s social media presence. This included working with other city departments to establish and formalize an official social media committee.
21 years of in-class adult education experience, including 10 years of Emergency Medical Technician program coordination. Curriculum development & clinical coordination.
Twitter @piothanhn
This episode is sponsored by John Guilfoil Public Relations. From crisis communications to website development; visit our website JGPR.net or call 617.993.0003